About IT World

20 Years of Trust, Expertise
& Care

From a single HP store in Coimbatore in 2003 to over 100 locations across India, built on one principle: technology should work for you, not against you.

Our Story

Two Decades of Trust

myitworld retail experience

IT WORLD was founded in 2010 as HP’s exclusive retail partner. What began as a focused retail outlet has grown into one of India’s most trusted premium technology organisations — with over 100 stores, three global brand partnerships, and a team committed to doing  things right.

Over two decades, we have built our reputation on genuine expertise, authorised products, and the kind of after-sales support that keeps customers coming back to us, again and again.

As of 2026, we operate across Chennai, Bengaluru, Hyderabad, Mumbai, Pune, Mysuru, Hubbali, and Coimbatore. We serve individual consumers, working professionals, growing businesses, and large organisations — through our authorised retail stores and a structured technology solutions practice.

With a proven model and strong partnerships, we are now expanding into North and East India — bringing the same standard of trust and expertise to new markets.

To be India's leading premium retail and technology partner, known for trust, expertise, and exceptional customer experience across every brand we carry and every customer we serve.

To deliver premium technology and lifestyle products through trusted brand partnerships, expert teams, and genuine care, creating meaningful value for our customers, partners, and communities.

Our Core Values

Humility

We listen before we advise. Every interaction begins with understanding your need.

Integrity

We operate transparently and consistently at every touchpoint.

Experience

Two decades of knowledge inform every recommendation we make.

Excellence

From store design to service resolution, we hold ourselves to the highest standard.

Our Philosophy

The IT World Difference

 In a market driven by discounts and display volumes, we chose a different path — one built on authorised brand partnerships, certified expertise, and commitment that lasts well beyond the purchase.

Every product we stand behind comes with the full IT World assurance — genuine supply, trained support, and long-term care. And every relationship we build is grounded in real consultation — not simply moving inventory.

"Because assurance is not a feature. It is a responsibility."

myitworld service centre
informal meeting

Our People

People at the Core

At IT WORLD, the strength of our team comes from the expertise of the people who represent us. Our teams across account management, solutions consulting, and enterprise support are trained to understand before they propose, to communicate with clarity and purpose, and to take ownership of every commitment we make to our clients.

Whether you’re buying your first laptop, upgrading your family’s devices, or managing technology procurement for a 2,000-person organisation, our people will engage with the same care and the same standard.

Our Credentials

Our Strategic Partnerships

Our credentials aren’t just logos on a page. They represent deep, structured partnerships built over two decades of trust, performance, and mutual growth.

HP

Authorised Exclusive Retail & Service Partner

India’s Largest HP Store Network

Samsung

Platinum Customer

Samsung Knox Solutions Programme

Luxottica

Lifestyle Partner

Ray-Ban, Oakley, Vogue Eyewear

Servify

Tier 1 Partner

Device Protection, Warranty & Service Management

Scale Fusion / KNOX

Tier 1 Partner

Unified Endpoint & Mobile Device Management